Privacy Policy

Last updated: 1 July 2026 · Effective: 1 July 2026

This Privacy Policy explains how Prenza (“Prenza”, “we”, “us”, or “our”), operated by The Expert Community, collects, uses, discloses, and safeguards your information when you use the Prenza mobile application and related services (collectively, the “Service”). By using the Service you agree to the practices described here.

1. Information We Collect

a) Information you provide

• Account information — email address, and/or phone number, display name, and password (stored in hashed form) when you register.
• Authentication — if you sign in with Google or another provider, we receive your basic profile (name, email, provider ID).
• Preferences — interests/topics, followed sources, selected market/region, watchlist symbols, manually entered portfolio holdings, and notification settings.
• User content — comments and other content you submit to community features.
• Support communications — messages you send us.

b) Information collected automatically

• Usage data — articles viewed, interactions, feature usage, and app activity used to personalise your feed and briefings.
• Device & technical data — device type, operating system, app version, language, approximate region, and a push notification token.
• Log data — IP address and request metadata used for security and diagnostics.

c) Information from third parties

• Brokerage connections (optional) — if you choose to link a brokerage account, our partner SnapTrade provides read-only holdings/account data. We store a partner user identifier and an encrypted secret; we do not receive your brokerage login credentials.
• Market data providers — quotes, fundamentals, and related market information about the symbols you follow.

2. How We Use Your Information

• Provide, operate, and maintain the Service and your account.
• Personalise your news feed, briefings, alerts, and research.
• Send push notifications you have enabled (breaking news, briefings, price/stock alerts).
• Process and manage subscriptions and entitlements.
• Improve, secure, and troubleshoot the Service and prevent abuse.
• Comply with legal obligations and enforce our Terms.

3. Legal Bases (EEA/UK users)

Where applicable, we process personal data on the bases of: performance of a contract (providing the Service), your consent (e.g. push notifications), our legitimate interests (securing and improving the Service), and compliance with legal obligations.

4. How We Share Information

We do not sell your personal information. We share it only with service providers who process it on our behalf, under appropriate safeguards:

• Google Firebase — push notifications and related messaging.
• Supabase / cloud hosting — database and application hosting.
• RevenueCat and the Apple App Store / Google Play — subscription processing and management.
• SnapTrade — only if you connect a brokerage account.
• AI and market-data providers — to generate summaries/briefings and provide market information. Article text and relevant symbols may be sent to AI providers to produce summaries; we do not send them your identity for this purpose.

We may also disclose information if required by law, to protect our rights, or in connection with a business transfer.

5. Push Notifications

If you enable notifications, we use a device push token to deliver them. You can turn notifications off at any time in your device settings or within the app.

6. Data Retention

We retain your account information for as long as your account is active. Certain transient data (e.g. cached sentiment, daily briefings, notification logs) is automatically deleted on a rolling schedule. When you delete your account, we delete your personal data associated with it, except where we must retain limited records to comply with legal obligations.

7. Your Rights & Choices

• Access & correction — view and update your profile and preferences in the app.
• Deletion — you can permanently delete your account and associated data from Settings → Delete Account in the app, or by request without the app at prenza.theexpertcommunity.com/delete-account. This removes your watchlist, portfolios, preferences, comments, and other account data.
• Notification controls — manage or disable notifications any time.
• Regional rights — depending on your location (e.g. GDPR, CCPA), you may have rights to access, port, restrict, or object to processing. Contact us to exercise them.

8. Security

We use reasonable technical and organisational measures to protect your information, including encryption in transit, hashed passwords, and encrypted storage of sensitive tokens. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

The Service is not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect their personal information. If you believe a child has provided us data, contact us and we will delete it.

10. International Transfers

Your information may be processed in countries other than your own. Where required, we rely on appropriate safeguards for such transfers.

11. Third-Party Links & Content

The Service contains links to third-party articles and websites. Their privacy practices are governed by their own policies, and we are not responsible for them.

12. Changes to This Policy

We may update this Policy from time to time. Material changes will be reflected by updating the “Last updated” date, and where appropriate we will notify you in the app.

13. Contact Us

Questions or requests regarding this Policy or your data:

• Email: [email protected]
• Operated by: The Expert Community