Last updated: 2 July 2026
You can permanently delete your Prenza account and its associated data at any time. There are two ways to do this:
Open Prenza → Profile → Settings → Delete Account, and confirm. This is the fastest option: your account is deactivated immediately, you're signed out, and you can no longer sign back in with that account.
If you no longer have access to the app, email us and we'll delete your account on your behalf.
Please send the request from (or clearly state) the email address on your Prenza account, so we can verify it's you. We process deletion requests within a reasonable time.
Deleting your account permanently removes:
Some limited records may be retained briefly where required for legal, security, or fraud-prevention purposes, consistent with our Privacy Policy.
See our Privacy Policy for details on what data we collect and why, or contact [email protected] with any questions.